GROUP: 08 - Electrical
DATE: November 6, 2019
SUBJECT:
UGQ Radio Enhancements
OVERVIEW:
This bulletin involves inspecting and if required, updating the radio software level to 28.31.
MODELS:
2019 (MP) Jeep Compass
NOTE:
This bulletin applies to vehicles within the following markets/countries: EMEA
NOTE:
This bulletin applies to vehicles equipped with an Uconnect 8.4 navigation radio (Sales Codes UGQ).
SYMPTOM/CONDITION:
Customers may experience one or more of the following:
•Radio may reset, turn off and then back on.
•Audio inoperative for the entire ignition cycle.
•Language setting reverting from customer set language to Italian language.
•Message displayed “TomTom live services unavailable”.
•Frequent pop-ups during startup saying device not connected - Uconnect LIVE.
In addition, the following enhancements are included in this update:
•Bluetooth improvements.
•Voice Recognition (VR) improvements.
•Audio Improvements.
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